Privacy Policy

Last Updated: 6/7/2026

At Warm Heart Society, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, subscribe to our newsletter, or contact us, we may collect certain information, including:

Personal Information

• Name

• Email address

• Shipping address

• Billing address

• Phone number (if provided)

• Payment information

Automatically Collected Information

• IP address

• Browser type

• Device information

• Website activity and browsing behavior

• Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Communicate about your orders

• Improve our website and customer experience

• Send promotional emails (only if you have opted in)

• Detect and prevent fraud or unauthorized activities

• Comply with legal obligations

3. Payment Information

All payments are processed through secure third-party payment providers.

Warm Heart Society does not store or have direct access to your complete payment card information.

Your payment information is encrypted and handled according to industry security standards.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences

• Improve website functionality

• Analyze website traffic

• Personalize your shopping experience

• Measure advertising performance

You may disable cookies through your browser settings; however, some features of the website may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties only when necessary to operate our business, including:

• Payment processors

• Shipping carriers

• Marketing service providers

• Website hosting providers

• Fraud prevention services

These partners are required to protect your information and use it only for authorized business purposes.

6. Email Marketing

If you subscribe to our newsletter, we may send you promotional emails about new products, special offers, and updates.

You may unsubscribe at any time by clicking the "unsubscribe" link included in our emails.

7. Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only as long as necessary to:

• Fulfill orders

• Provide customer support

• Meet legal and accounting requirements

• Resolve disputes

• Enforce agreements

9. Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Restrict certain processing activities

• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

10. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that information from a child has been collected, we will take appropriate steps to delete it.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any third-party sites they visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will become effective immediately upon posting on this page.

Your continued use of the website after any changes indicates acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Warm Heart Society
📧 support@warmheartsociety.com

Your Trust Matters ❤️

At Warm Heart Society, we believe kindness starts with trust. We are committed to handling your information responsibly and protecting your privacy every step of the way.